Refund Policy
Introduction
This Refund Policy ("Policy") outlines the refund terms and conditions for all payments made to D2D YouthStory ("Company") through the website www.youthstory.in ("Platform"). By making any payment on our Platform, you acknowledge and agree to the terms outlined in this policy.
1. No Refund Policy
The Company maintains a strict no-refund policy on all payments. Once payment has been completed and accepted by the Company, no refunds will be issued under any circumstances.
2. Non-Refundable Payments
2.1. All payments made for services, subscriptions, courses, workshops, events, opportunities, and any other offerings on the Platform are non-refundable once processed.
2.2. This applies to all payment amounts, regardless of the reason for cancellation or dissatisfaction with the service.
2.3. No refunds will be issued for:
- Cancellations after payment completion
- Dissatisfaction with the service or content
- Technical issues or problems encountered during service delivery
- Changes in personal circumstances or requirements
- Any other reason after payment has been finalized
3. Payment Acceptance
3.1. Payment is considered complete and accepted once the payment gateway has processed the transaction and confirmation has been sent to the user.
3.2. Upon successful payment completion, the Company will commence providing the requested service or access to the purchased offering.
4. Responsibility for Payment Verification
4.1. Users are responsible for verifying payment details, subscription terms, and service descriptions before proceeding with any payment.
4.2. We recommend that users carefully review all terms, conditions, and service details before making a payment.
5. Third-Party Payment Gateways
5.1. The Company uses third-party payment gateways to process payments. The Company is not responsible for any unauthorized or fraudulent transactions initiated by third parties.
5.2. In case of disputes related to fraudulent charges or unauthorized transactions, users should contact their bank or payment provider directly.
6. Chargeback Liability
6.1. If a user initiates a chargeback or disputes a payment with their bank after payment completion, the Company reserves the right to pursue legal action and recover all associated costs and damages.
6.2. Chargebacks are considered a violation of this Refund Policy and may result in account suspension or termination.
7. Service Delivery Issues
7.1. While the Company strives to deliver all services as described, no refunds will be provided if you are dissatisfied with the quality or nature of the service after payment.
7.2. Users should contact the Company at d2d@youthstory.in to report any service issues. The Company may, at its sole discretion, offer alternative solutions such as service adjustments or additional support, but refunds will not be provided.
8. Pre-Payment Cancellations
8.1. Cancellations must be made before the payment is processed and confirmed by the system.
8.2. Once payment confirmation is received, cancellations cannot be processed, and no refunds will be issued.
9. Modification of Policy
9.1. The Company reserves the right to modify this Refund Policy at any time without prior notice.
9.2. Users are responsible for reviewing this policy periodically. Continued use of the Platform after policy modifications constitutes acceptance of the updated policy.
10. Contact Information
For any questions regarding this Refund Policy, please contact us at:
- Email: d2d@youthstory.in
- Address: Gandhi Maidan, Patna-800006, Bihar, India
11. Legal Compliance
11.1. This Refund Policy is constituted as an electronic record under the Information Technology Act, 2000, and is legally binding on all users.
11.2. By making any payment on the Platform, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy in its entirety.